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Whether you discovered a technical bug, have an idea for a brand new browser-based tool, or have a question about our privacy architecture, our team is eager to assist.
Please direct your correspondence to the appropriate department for accelerated resolution.
Our team reviews tickets Monday through Friday, 9:00 AM – 6:00 PM UTC.
Have an offline utility routine you run frequently? We actively build and launch user-suggested WebAssembly tools regularly.
No. Because Toolwel operates exclusively in your browser's volatile memory and stores zero data on remote servers, once you close the browser tab or refresh the page, all in-memory file buffers are permanently discarded.
Yes. If your enterprise requires customized client-side document processing engines or on-premise deployments, please contact our business development desk via support@toolwel.com.
We welcome responsible security disclosures. Please send full technical reproduction steps and impact assessments to security@toolwel.com. Our engineering leads will acknowledge receipt within 24 hours.